Why not banks announce their ATM problems ?

I was yesterday in the afternoon and later on at a ATM and the ussual "Sorry ..."

Banks announce their ATM problems on their site.

Transilvania bank gives the following message :

"WE REGRET, THIS ATM IS IN SUPERVISOR MODE"

 

To enfase that the regret, maybe, they add a , sign after WE REGRET, but this is not grammaticaly corect.

It should state :

"WE REGRET THAT THIS ATM IS IN SUPERVISOR MODE AND IT WILL WORK AS SOON AS POSSIBLE"

This way they will take responsibility for their action.

Or even better

"THIS ATM IS IN SUPERVISOR MODE AND IT WILL WORK AS SOON AS POSSIBLE"